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IT Business Analyst

Location: Phoenix

Voice Media Group is a successful and diversified media/technology company that specializes in serving advertisers, business owners, and readers across the country. Voice Media Group’s digital marketing and technology agency, V Digital Services, has twelve regional offices in the United States with a full array of digital marketing strategists, specialists, engineers, and account managers focused on driving value and success for the SMB market.

The fast—paced nature of digital marketing and media content creation makes us a destination for energetic people who love a challenge and aren’t happy sitting on the sidelines. We believe that innovation is the best service we can provide to our clients, and we give our employees the resources, training, and creative freedom to thrive.

We have an opening in our Information Technology department for a full—time Business Analyst with a heavy focus on order management, financials & data analysis. As a member of our Business Applications Development team, this role is responsible for analyzing new and existing business processes and pushing through process improvement recommendations from business requirements through to implementation. Additionally, this role will actively participate in the management of business intelligence methods & tools within the organization.

RESPONSIBILITIES:

  • Analyze and validate new and existing business processes
  • Recommend opportunities for business process change improvements
  • Work with stakeholders to develop clear business requirements documentation
  • Provide quality assurance testing for new and existing business systems
  • Improve overall efficiency and effectiveness of existing systems and processes
  • Communicate changes to application processes across all levels of the organization
  • Clearly document and support process improvements
  • Train end—users on new software releases and process changes
  • Help support existing software solutions, including troubleshooting user—submitted issues
  • Assist other department members as needed

SKILLS/EXPERIENCE:

  • Experience with/in:
  • Enterprise resource planning (ERP) applications, including order management & financials
  • Sales processes & tools, as well as an understanding of sales acumen
  • Analyzing, evaluating & validating business processes
  • Data management, organization & analysis
  • Business intelligence applications, including the creation of reports & dashboards
  • Setup and quality assurance of software solutions
  • Integrating both third—party and proprietary systems/applications
  • Customer relationship management (CRM) tools, such as Salesforce
  • Technical writing and business requirements documentation
  • Communicating with individuals at all levels of the organization
  • Supporting business applications from admins through to end—users
  • The ideal candidate will have:
  • A bachelor’s degree and relevant work experience
  • Strong business acumen
  • Keen analytical skills
  • Great organizational and time management skills
  • Brilliant written and verbal communication skills
  • A focus on providing quality deliverables
  • A desire for both personal and professional growth
  • Prior experience in digital marketing, digital media, traditional media, and/or publishing is a plus but not required.

In addition to a competitive salary and comprehensive benefits package (medical, dental, vision, 401(k) savings plan, 401K employer match, paid holidays & paid time off), Voice Media Group also supports continued education with opportunities for career growth. We are an Equal Opportunity Employer that highly values diversity in the workplace.

Please email your resume and cover letter (with salary requirements) to Lee—ann Dunton, Director of Business Systems — [email protected]

Phx-Row-4-Logo

Staff Writer

Location: Phoenix

Phoenix New Times is looking for a versatile news reporter to tell important, hard—hitting, timely, and engaging stories about the fifth—largest city in the country and a state capitol where local politics often plays out on the national stage. You’ll join a small but scrappy newsroom that’s been telling the stories of a diverse and booming region since 1970. We value ambitious reporting, well—crafted prose, an engaging voice, and savvy use of social media.

KEY RESPONSIBILITIES:

  • Your stories will range from breaking news and trending topics that need to be written quickly to enterprise, investigative, or feature stories that could take a week or more to report. You’ll also produce helpful guides to local and regional events and issues.
  • Work with the newsroom to tell these stories in a variety of formats, including traditional articles online and in our weekly print issue, videos, photo essays, and through social media.
  • Use social media to find trending topics to cover, discover sources, and promote your work.
  • Attend public meetings, town halls, political rallies, and other events outside the office to find sources, stories, and people impacted by the decisions made by elected officials and government agencies. The position sometimes requires evening and weekend work.
  • Collaborate with other parts of the newsroom, our social media and product teams, and occasionally with reporters and editors in our newsrooms in Denver, Dallas, and Miami.
  • Build broad and diverse relationships so that sources, story ideas, research, and reporting reflect the diverse communities of the Valley.
  • Be committed to accuracy and meeting deadlines.
  • Participate in our annual Best of Phoenix issue and other projects during the year.

WHO YOU ARE:

  • A journalist with a track record of crafting breaking stories on deadline with crisp writing and the ability to tell stories about people impacted by what you’re covering.
  • Demonstrable writing skills with the ability to report complex issues with simplified, accessible language.
  • Experience in reporting across a variety of topics, such as politics, public health, criminal justice, cannabis, government, labor, and the environment.
  • Strong interpersonal and communication skills, both written and verbal.
  • A highly organized, resourceful, and proactive self—starter.
  • Experience with open records requests.
  • Fluency in Spanish is a plus, as is experience in a marginalized community.

BENEFITS:

  • Compensation ranges from $42,000 to $46,000; higher compensation may be available for someone with advanced skills and/or experience.
  • 401(k) with company match.
  • Medical, dental, vision, and life insurance.
  • 10 paid holidays, 14 days of paid time off, 5 paid sick days per year.
  • Hybrid work policy based in our central Phoenix office.
  • This is a union position.

TO APPLY:

We’re committed to building an inclusive newsroom that reflects the people and communities we serve across the Valley. We encourage members of underrepresented communities to apply, including women, people of color, LGBTQ+ people, and people with disabilities.

Think you’ve got what it takes? Email a cover letter, resume, and links to three to five clips that show your skills and range to phx—staff—[email protected]. Please put News Reporter in the subject line.

We know there are great candidates who won’t check all of these boxes, and we also know you might bring important skills that we haven’t considered. If that’s you, don’t hesitate to apply and tell us about yourself.

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Multi—Media Account Executive

Location: Phoenix

The Phoenix New Times is growing exponentially as a leading provider of multimedia marketing in partnership with our award—winning V Digital Services, one of the fastest—rising digital marketing agencies in the country. We are seeking a smart, driven, highly ambitious media consultant with a desire to succeed and grow with us.

This person will be responsible for growing advertising revenues by selling a broad range of digital solutions including SEO, PPC, Paid Media, Social Media, Streaming TV, Programmatic, Device ID, Website Development, and local initiatives. The primary responsibility is new business development.

The ideal candidate has confidence in cold calling & prospecting, a strong ability to identify customer needs, develop and present a customized solution with a proven ability to negotiate and close deals with a high level of success. We pride ourselves on leading the industry in ad performance, technology, and, most of all, customer results. We continue to launch new products and initiatives so opportunities abound.

QUALIFICATIONS:

  • High acumen for consultative selling
  • A proven track record in sales or similar field
  • Highly motivated and results—oriented
  • Ability to self—generate leads
  • Excellent verbal and written communication skills
  • Ability to listen
  • Strong problem—solving and decision—making abilities
  • Strong customer service skills
  • Ability to operate within a fast—paced environment
  • Entrepreneurial spirit
  • Digital, Radio, Cable, Print, or Media advertising sales experience a plus
  • Candidates must have personal transportation and must pass a background check.

WE OFFER:

  • Competitive salary with uncapped commissions, additional bonus incentives, casual dress code, and career growth opportunities. First—year account executives will earn a minimum of $60,000—$75,000.
  • Comprehensive benefits package which includes medical, dental, vision, life insurance, short—term disability, long—term disability, paid time off, company—paid holidays, and a 401(k).
  • A culture of “Work hard, Play hard” team mentality. We treat our people like royalty (team lunches, contests, concerts, and more). Early Fridays mean “leave early and spend time with your loved ones”.
  • A 50 + year company with an outstanding reputation in media relations and employee tenure. Over the past 24 months, our digital agency has continued to set records in sales growth and customer success. Much of this is due to the best—in—class tools and analysis provided to us by our award—winning digital specialists.

If you can sell and what you’ve read sounds like a good fit for you, email your resume & cover letter to: [email protected]

We are an Equal Opportunity Employer that values diversity in the workplace.

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Food Editor

Location: Miami

Miami New Times has an immediate opening for an experienced journalist to creatively direct its local coverage of food and restaurants; to expand and diversify its online audience, and to establish and manage a formal intern program for food writing and social engagement.

The food editor assigns and edits stories, writes daily food posts, recruits and supervises writers, and produces special projects. This is a full—time union position, with a competitive salary and benefits; the salary is 50K+.

Qualified candidates must demonstrate:

  • A sophisticated understanding of food
  • Superior editing skills and story judgment
  • Writing that is well—reported and engaging

Applicants should submit a cover letter explaining the sources of their culinary knowledge; details of their editing and management experience; their proposed approach to helming a food section. They should include a resume and three links to their best work and send to: MIA—food—[email protected]

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Street Team Member

Location: Miami

Miami New Times Marketing department is seeking outgoing individuals interested in events and promotions to assist the marketing department on a part—time basis.

This is an opportunity to explore Miami and all it has to offer. In addition, individuals will gain hands—on experience in grassroots campaigns, special event production, social media marketing, and more. Responsibilities will include, but are not limited to, the following:

  • Working all Miami New Times Signature Events
  • Attending Miami New Times Client Events
  • Email List Growth & Marketing

REQUIREMENTS:

  • Outgoing and engaging personality
  • Ability to build strong working relationships
  • Proactive work ethic
  • Desire to work on large—scale event production

If you are looking for a way to explore Miami, meet new people, and attend events, this job is for you. Interested Candidates, please send your resume to:
[email protected]

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Dal-Row-4-Logo

Multi—Media Advertising Sales Executive

Location: Dallas

We are seeking a smart, driven, and energetic individual looking for a career in media sales. The media industry is in an exciting state of change and Dallas Observer/VDigital Services is growing exponentially. As such, we need a highly ambitious media consultant with a desire to succeed and grow with us. We pride ourselves on leading the industry in ad performance, technology, and, most of all, customer results.

This person will be responsible for growing advertising revenues through the consultative sale of digital solutions including, digital display, SEO, PPC, paid media, social media, mobile, programmatic, IP targeting, e—mail, mobile advertising, website development, local services, weekly and annual print guides and signature events, with a primary responsibility of acquiring new clients. We continue to launch new products and initiatives so opportunities abound.

QUALIFICATIONS:

  • High acumen for consultative selling
  • A proven track record in sales or similar field
  • Highly motivated and results—oriented
  • Ability to self—generate leads
  • Excellent verbal and written communication skills
  • Ability to listen
  • Strong problem—solving and decision—making abilities
  • Strong customer service skills
  • Ability to operate within a fast—paced environment
  • Entrepreneurial spirit
  • Digital, Radio, Cable, Print, or Media advertising sales experience a plus.
  • Candidates must have personal transportation

We offer a competitive salary with uncapped commissions, additional bonus incentives, a casual dress code, and career growth opportunities. First—year account executives will earn a minimum of $73,000 — $80,000. We also offer a comprehensive benefits package that includes medical, dental, vision, life insurance, short—term disability, long—term disability, paid time off, company—paid holidays, and a 401(k). We offer a culture of rewarding hard work with happy hours, sales outings, a dog—friendly office, a mixture of remote and in—person work days, and other incentives. In addition, we offer you a 40 + year company with an outstanding reputation in media relations and employee tenure. Over the past 24 months, our digital agency has continued to set records in sales growth and customer success. Much of this is due to the best—in—class tools and analysis provided to us by our award—winning digital specialists.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single requirement. At Voice Media Group, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every single qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles.

Some recent awards we have been honored with include:

2021 American Business Awards (May 2021)
V Digital Services was honored with a Bronze Stevie Award in the 19th annual American Business Awards announced today. The Phoenix—based digital marketing agency won in the “Company of the Year” category for medium—sized American advertising, marketing, or public relations companies.

2021 Top Interactive Marketing Firm (July 2021)
Thanks to a year of constant innovation on behalf of clients, V Digital Services jumped up three spots in the Phoenix Business Journal’s annual ranking of the Top 10 largest interactive marketing firms in the Valley.

2021 Top 25 Largest Advertising Agencies
V Digital Services jumped up two spots in the Denver Business Journal’s annual ranking of the leading advertising agencies in the Denver area.

2021 NTX Marketing & Advertising Firms List (August 2021)
V Digital Services has been named one of North Texas’s leading advertising and marketing firms by the Dallas Business Journal, placing at No. 13 in the survey of 136 eligible firms.

Interested candidates: please email your resume and cover letter to: [email protected]

We are an Equal Opportunity Employer that values diversity in the workplace.

Dal-Row-4-Logo

Street Team Member

Location: Dallas

Dallas Observer Marketing department is seeking outgoing individuals interested in events and promotions to
assist the marketing department on a part—time Independent Contractor basis.

This is an opportunity to explore DFW and all it has to offer. In addition, individuals will gain hands—on experience in grassroots campaigns, special event production, social media marketing, and more. Responsibilities will include, but are not limited to, the following:

  • Working all Dallas Observer Signature Events: BrewFest, The Morning After Bruch Event, and Tacolandia
  • Attending Dallas Observer Client Events
  • Email List Growth & Marketing

REQUIREMENTS:

  • Outgoing and engaging personality
  • Ability to build strong working relationships
  • Proactive work ethic
  • Desire to work on large—scale event production

If you are looking for a way to explore DFW, meet new people, and attend events, this job is for you.

Interested candidates, please submit your resume to: [email protected]

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Account Manager

Location: Denver

Account Manager

Denver Westword / V Digital Services is seeking an energetic, outgoing individual for an Account Manager who is willing to go the extra mile toward ensuring client success! In this support role, you will be a key contributor to the sales organization by positively impacting client services and client retention.

As an Account Manager, you will…

  • Be a key point of contact for clients and internal fulfillment team
  • Build and maintain solid, trusting relationships for long—term client success
  • Communicate regularly with clients on the performance of their campaigns
  • Demonstrate understanding of traditional and digital media and effectively communicate knowledge with clients
  • Participate in monthly progression calls with clients and the fulfillment team.
  • Review the results and make suggestions to improve campaigns as needed with the internal fulfillment team
  • Traffic ads for print & digital advertising campaigns; keep up with moving deadlines.
  • Assist in campaign implementation, including ad creative design, pixel implementation, and setting up the proper conversion tracking
  • Draft copy for advertisements (print & digital), event listings, contests & promotions.
  • Deliver campaign ideas to graphic designers for advertisement creation.
  • Prepare sales presentations and proposals.
  • Produce reporting bi—monthly reports, end of—campaign recap reports and accommodate reporting requests.
  • Book new and incremental buys with the internal team and, set up deadlines/schedules for clients
  • Work with the internal business department on client invoicing/payment schedules
  • Work closely with the sales rep on buys, upcoming events/issues, and fulfillment of buys.
  • Help with any client needs quickly and efficiently
  • This is an extremely fast—paced environment with daily deadlines. The successful candidate will need to learn the role quickly and will be able to thrive under pressure.

REQUIREMENTS:

  • 2 years of digital sales or account management experience
  • Knowledge of Organic SEO, Local SEO, basic web analytics
  • Knowledge of Paid Media (PPC, GDN, YouTube & Programmatic) and success metrics
  • Knowledge of social media platforms, and social analytics
  • Highly organized, above average attention to detail, and strong analytical skills
  • Excellent communication skills, both verbal and written
  • Superior time management skills
  • Ability to manage multiple projects simultaneously with competing deadlines
  • Proficiency in Excel & PowerPoint required and Google Sheets

We offer a competitive base salary plus commissions, and career growth opportunities in a fun, fast—paced work environment. We also offer a full benefits package to include medical, dental, 401k, flex spending, paid vacation & more! Please note: this is not a remote position. The salary range is $60,000 — $70,000+ based on experience.

If you are a success—driven, hard—working individual that thrives in a fast—paced environment and wants to join a dynamic, fun team then this is the perfect opportunity for you!

Interested candidates, please send your resume to: [email protected]

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single requirement. At Westword, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every single qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles.

We are an equal—opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Street Team

Location: Denver

Street Team is Hiring!

Become a part of Westword’s Street Team.

We are seeking energetic, outgoing, dependable individuals to represent Westword and other dynamic, local companies.

Send us your resume today to: [email protected]

VDS-Logo@2x

Digital Marketing Client Success Manager

Location: Denver

Who You Are: You’re digitally savvy, hyper—organized, eager and energetic. You thrive in a fast—paced environment and you’re passionate about digital marketing and analytics. You have “it” — no, not the Stephen King novel. “It,” is that hard—to—define quality that makes you stand out. The thing inside you that keeps you hungry and driven to succeed wherever you go. It.

Who We Are: V Digital Services is one of the fastest—growing digital marketing agencies in the country, specializing in Organic SEO, Local SEO, Paid Media/SEM, Social Media, and Web Development. Our team of digital strategists works with small, mid—sized, and enterprise—level businesses across every industry to help them reach more customers and grow.

The Role: The Digital Marketing Client Success Manager role will drive the success of our clients and sales team, handling complex, high—touch campaigns with respect to SEO, SEM, Social Media, Programmatic, and Web Development. As the centralized point of contact for both the client and internal team members, the Client Success Manager is directly responsible for the relationship, project management, campaign performance, and overall success of the client. It is their objective to provide exceptional customer service, and a high level of communication, build strong client relationships, and deliver a quality product that retains the client on a monthly basis.

Responsibilities include but are not limited to:

  • Act as the face of the agency to all clients and as the client advocate to internal team members
  • Effectively manage multi—channel strategies and products for high—spending clients that are results/ROI—driven
  • Set and hit client targets for both traffic and ROI through an in—depth campaign strategy
  • Project manage all campaign tasking, timeline, and budgets for all campaigns
  • Serve as a thought leader and client advocate for all active campaigns
  • Utilize data to effectively report back to the client on performance with strong storytelling skills

REQUIREMENTS:

  • Excellent analytical and critical thinking skills
  • Self—motivated, self—starter and ability to independently execute with minimal supervision in a fast—paced agency environment with rapidly changing priorities
  • Superb organization and time management skills with strong attention to detail
  • Deadline—driven attitude that ensures due dates are met 100% of the time
  • Experience working professionally with Google Analytics, Google Tag Manager, Google Ads, Facebook Business Manager, WordPress, and E—commerce Platforms a plus
  • Previous agency experience a plus

Why Us?: Besides the competitive salary and benefits packages, V Digital Services is truly a family. We hire the best and brightest—our people are smart, driven, and passionate. We learn from each other, we respect each other, we push each other and we get better because of each other. We put our people first. This is a place where you will be welcomed, and challenged respectfully, and will ultimately learn more here than you’ve learned at any previous job you’ve had before.

Let’s grow together.

Home

Job Type: Full—time

Salary: $50,000.00 — $65,000.00 per year

BENEFITS:

  • 401(k)
  • 401(k) matching
  • Dental Insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

SCHEDULE:

  • Monday to Friday

SUPPLEMENTAL PAY TYPES:

  • Bonus pay

Interested candidates, please send your resume to: [email protected]

We are an Equal Opportunity Employer that values diversity in the workplace.

Den-Row-4-Logo

Multi—Media Advertising Sales Executive

Location: Denver

We are seeking a smart, driven, and energetic individual looking for a career in media sales. The media industry is in an exciting state of change and Westword is growing exponentially. As such, we need a highly ambitious salesperson with a desire to exceed sales goals and grow with us. We pride ourselves on leading the industry in ad performance, technology, and, most of all, customer results.

This person will be responsible for growing advertising revenues through the consultative sale of both print and digital solutions including newspaper, specialty publications, digital display, SEO, PPC, paid media, social media, mobile, programmatic, IP targeting, e—mail, mobile advertising, website development and local services with a primary responsibility of acquiring new clients. We continue to launch new products and initiatives so opportunities abound.

We offer a competitive salary with uncapped commissions, additional bonus incentives, and career growth opportunities. You can expect to make between $50K — $70K your first year. We also offer a comprehensive benefits package that includes medical, dental, vision, life insurance, short—term disability, long—term disability, paid time off, company—paid holidays, and a 401(k). Candidates must have personal transportation and must pass a background check.

QUALIFICATIONS:

  • A proven track record in sales
  • Highly motivated and results—oriented
  • Ability to self—generate leads
  • Excellent verbal and written communication skills
  • Strong problem—solving and decision—making abilities
  • Strong customer service skills
  • Ability to operate within a fast—paced environment
  • Entrepreneurial spirit
  • Digital, Radio, Cable, Print, or Media advertising sales experience a plus.

Interested candidates, please send your resume to: [email protected]

We are an Equal Opportunity Employer that values diversity in the workplace.

Den-Row-4-Logo

Drivers

Location: Denver

Drivers

Looking for a fun side hustle? Westword Route Drivers wanted.

Earn extra money on Wednesdays and deliver Westword to your favorite part of town.

A reliable vehicle, proof of insurance & clean/current MVR is required.

Please email your contact info to circulation—[email protected] or call 303—293—3590.

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